The Enterprising ME program [delivered by 89 Degrees East and COSBOA] (“we”) is committed to protecting your privacy when you interact with us, our content, products, or services.

Policy Statement

The Enterprising ME program [delivered by 89 Degrees East and COSBOA] (“we”) is committed to protecting your privacy when you interact with us, our content, products, or services. We are bound by the Privacy Act 1988 (Cth).

Purpose of this Policy

This policy explains our personal information handling practices. It describes how we may collect, use, and disclose information about you or your use of our content, products, or services (namely our website http://enterprising-women.com.au).

• Collection of Personal Information

1.1 How we collect personal information

The main circumstances in which the Enterprising ME program collects personal information about you are:

(a) when you provide it to us

If you register to be part of Enterprising ME, you will provide information to us as part of your registration (including your name, email and postcode). You may also give us information when you enter competitions or otherwise participate in events.

(b) when someone else provides it to us on your behalf

Sometimes someone else such as an educator or friend might provide us with information about you so that we can provide you with products or services. Other times we may collect personal information about you from publicly available sources.

The Enterprising ME policy in relation to Cookies, Local Storage and Other technologies are described below. 

(c) when we collect it in relation to your use of digital services

We collect information about your use of our website. This is mainly to improve your experience and our content. The website uses technologies like cookies and analytics, which track where a user goes on the site and which content they access. We may track your IP address, so we can see where our site users are located but we will not seek to identify you.

If we do not collect information about you or your use of our digital services, we may not be able to provide you with certain content.

1.2 Storage and Security of Your Information

We receive and store information you enter on our website or give us in any other way from time to time. All data is stored on Australian AWS cloud servers in a secure database. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with enterprisingme.com.au customer support or queries.

We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by your registering your details with us. However if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned as soon as possible.

Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect enterprisingme.com.au  copyright, trademarks and other legal rights.

We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (‘Personal Data’).

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.

Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.

Use of Cookies, Web Beacon, Local Storage, and Other Technologies Across our digital services

What are these technologies?

A “cookie” is a small data file downloaded to your computer or device which lets our digital service gather and store information. Your web browser then sends these cookies back to the website or application on each subsequent visit so they can recognise your IP address. preferences.

A “web beacon” is a small amount of code on a web page, application or in an email notification that allows the site to record simple actions of the user such as whether they have viewed a piece of content. These requests can gather information from a website such as: the IP address of your computer, the time the material was viewed, the type of browser used, and the existence of cookies previously set by that server. This is information that is available to any web server you visit and these beacons represent a convenient method of gathering simple statistics and managing cookies.

“Local storage” is a technology that allows a website or application to store information locally on your computer or device.

Why do we use these technologies?

We use these technologies in a variety of ways to deliver, measure and improve our website and content. These uses generally fall into one of the following categories:

Promotional targeting: Placing cookies on your device also means we can serve you promotional information that you might be more interested in. The promotional information can appear on third party digital services. It also allows us to control the number of times you see that promotional information and measure how effective the campaign has been.

Audience analytics: The aggregate information gathered from Google Analytics on the website helps us to improve our content and understand how people use the site. These analytics are NOT used to identify the user but to evaluate and improve our offering. Facebook and other social media channels provide high-level analytics data on usage information. Again this does not identify the user.

Controlling and deleting cookies

Popular browsers will usually give users a level of control over cookies.

You can set your browsers to accept or reject all, or certain, cookies. You can also set your browser to prompt you each time a cookie is offered.

Most cookies are easy to delete, and the ‘Help’ function within your browser should tell you how. Some digital services may not load properly or function as intended if cookies are disabled, however, it is up to you to determine the balance of convenience and computer privacy that you are comfortable with.

Some browsers offer ‘Do Not Track’ (DNT) cookies, which send an additional piece of information when a cookie is downloaded that the user does not wish to be tracked. There are no legal or technical requirements regarding the use of a DNT cookie. We do not recognise DNT cookies.

1.2 The collection of sensitive information 

We will only collect personal information where it is reasonably necessary for our functions and activities, and will only do so with your prior consent.

Some personal information, such as information relating to racial or ethnic origin or health information (including mental health information and information about a disability) is sensitive and requires a higher level of protection. Sometimes we need to collect sensitive information about you, for example, to include in a report relating to our grant funding or as part of a survey. We will only collect your sensitive information if we have your consent and the collection is reasonably necessary for us to carry out one or more of our functions or activities.

If you participate in one of our programs or events (online or in-person), we may collect the following sensitive information:

–  health information (such as dietary requirements or information about a disability)

–  racial or ethnic origin, country of birth or Aboriginal or Torres Strait Islander heritage

–  and political opinions or association.

1.3 Purposes for which we collect, use, and disclose personal information

Enterprising ME program participants

The purposes for which we collect, use and disclose personal information include:

–  to provide our products and services to you;

–  to improve our products and services,

–  to tailor and enhance your user experience; including conducting surveys;

–  to manage our relationship with you, including:

(a) communicating with you about our products or services, including providing information about products or services which we consider may be of interest to you;

(b) investigating any feedback or complaints made by or about you; and

We will not send you unsolicited direct marketing emails, without your prior consent, unless we are permitted to do so by law. We will always give you the option to opt-out of further communications.

We may occasionally send you an email on behalf of the Enterprising ME partners with a direct offer or information about an appropriate service or product.

We may send you electronic communications for account administration purposes so long as you are a registered user of the Enterprising ME program.

1.4 Disclosure of personal information

We may disclose your personal information that we collect to our:

–  technology service providers, including, internet service providers, cloud hosting service providers, software suppliers, and maintenance and support service providers and security services on a confidential basis so that they can provide services to us;

We may include links to third-party content on its website and in other electronic communications. We do not have any control over the privacy practices of those third parties. Please check the website of each relevant third party for details of their privacy policies. We cannot control who links to our site.

1.5 Options to enter into additional privacy terms

We will sometimes give you an option to use products or services which are provided in conjunction with other entities such as social media networks. You should read the privacy policy and terms and conditions of each service very carefully before deciding whether to accept them. You should also be careful to ensure that you only post information online if you are happy for it to be and to remain publicly available.

Seeking access to, and updating information we hold about you

You have the right to request access to personal information that is held by us about you. Requests for access will be dealt with by Enterprising ME in accordance with the Freedom of Information Act 1982 (Cth) or Privacy Act 1988 (Cth).

You also have the right to request the correction of any of your personal information that we hold. We will take reasonable steps to make appropriate corrections to personal information so that it is accurate, complete and up-to-date. To seek access to, or correction of, your personal information please contact us, as per below.

Making a complaint

We welcome feedback about privacy issues and will attend to all questions and complaints promptly. Please contact us using the details below.

If Enterprising ME takes more than 30 days to respond to your privacy complaint, or if you are dissatisfied with the outcome, you can make a complaint to the Privacy Commissioner at the Office of the Australian Information Commissioner. The OAIC can be contacted on 1300 363 992 or at www.oaic.gov.au

Privacy contact officer contact details

If you wish to contact our privacy officer, please use the following contact details:

By email: [email protected]

By mail:    Enterprising Women Privacy Officer

48/14 Trevillian Quay

Kingston ACT 2604

Australia

October 2023