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Storytelling That Sells—Why Your Business Needs a Great Story (& How to Tell It)

A great story is more than a nice-to-have. It’s the heartbeat of your business. Whether you’re launching a product, pitching for investment, or showing up online, your story is what turns heads, sparks emotion, and builds trust.

Why Storytelling Matters in Business

Humans are wired for story. Beyond your stats and features, people want to feel something. Storytelling:

  • Builds trust
  • Makes your message memorable
  • Helps your audience understand why you exist and why they should care


The best part? Your story isn’t just about you—it’s about your customer. Your job is to make them the hero.

Tell Your Story To Customers, Not About Yourself

One common founder mistake is telling your life story for your own sake. But customers are busy—they’re listening for the part that solves their problem.

Structure your story around:

  • The need you saw
  • The solution you created
  • The impact you’re delivering


Quick & Clear: The PREP Model

When you only have seconds to tell your story, try this formula:

P – Point: Your main message

R – Reason: Why it matters

E – Example: A story or proof point

P – Point (again): Reaffirm your message

Insider PR Tips

You don’t need a publicist to get press coverage, you just need a story and a little hustle.

  • Journalists need great stories every day. You’re helping them by pitching yours.
  • Make your pitch timely (tie it to an event or trending topic).
  • Keep your email short and human. Start with their name and why your story matters now.


Example email pitch:

Subject: Sydney mum launches startup supporting new mothers this Mother’s Day

Hi Sarah,

I’ve created a postnatal meal delivery service and I think it could be a great fit for your health & wellbeing section ahead of Mother’s Day.

When I had my baby, I was exhausted and undernourished. So I started Nourish Mama. We deliver warm, healing meals to new mums. We’ve served over 500 families in Sydney so far.

We’re running a special Mother’s Day initiative focused on recovery and support.

Happy to chat further or share photos. You can see more at nourishmama.com.au.

Cheers,
[Your Name]

And yes, most journalists’ emails are searchable online. Start with bylines, Twitter bios, or platforms like SourceBottle.

Tegan Gilchrist

I’m the Director of Digital Business Strategy at 89 Degrees East and I’ve got a passion for storytelling – from your product and packaging to your pitch, how you story comes to life makes your brand.